The store sold me poor-quality products that have affected both my clients’ health and my business, yet they have not offered me any support at all.

Respuesta del proveedor:
I am sorry about that, dear.
Firstly, it has been four months since you buy our product. And in July, you ask whether our product with hema and tpo.We also tell you yes truthfully. You can choose to continue using it or throw it away. Secondly, although our set products with hema and tpo, but both ingredient is low that within the legally permitted ingredients. Our other customers buy more and without the situation as shown in your picture. Because the different skin conditions of each customer, if a customer with sensitive skin, this situation might be happen, but the probability is very low. And we cannot guarantee that this situation cause by our products. After all, since you received the goods, you must not just only do the nail art for this customer, but other customers are not happen this situation, right? Thirdly, we are putting the new sets without hema and tpo from this month that if you still need next time, can choose the new set without hema and tpo. Thanks dear
15 Sep 2025